Nadia Care is transforming maternity care by providing personalized, compassionate support throughout pregnancy, birth, and postpartum. The company focuses on improving outcomes for mothers and families—particularly in underserved communities—by combining human-centered care with technology.

Rather than replacing healthcare providers, Nadia Care works alongside them, offering additional guidance and services such as care coordination, doula support, nutrition, transportation assistance, housing resources, and virtual engagement. Their goal is to ensure every family has access to trusted support throughout the maternity journey.

The company values empathy, collaboration, and resilience, fostering a culture where meaningful impact and teamwork come first.

Location

Remote (United States)

Salary

$104,000 – $166,400 annually (approximately $50–80/hour)

Employment Type

Contract (Part-time)

Approximately 20 hours per week for an initial 4-month engagement, with the possibility of extension.

About the Role

Nadia Care is seeking a UX Researcher to lead member discovery research that will directly influence product strategy.

In this role, you'll conduct qualitative research with members, uncover user needs and pain points, and translate insights into actionable recommendations. Your research will help shape product experiences designed to better support expectant mothers throughout their care journey.

Key Responsibilities

• Develop and improve interview guides for qualitative research.
• Plan and execute participant recruitment strategies using multiple outreach methods.
• Conduct regular user interviews alongside care and outreach teams.
• Identify barriers affecting the member experience, including usability challenges and access issues.
• Analyze qualitative findings and create meaningful user personas.
• Surface behavioral insights and retention opportunities that product and care teams can quickly act upon.

Requirements

• 3+ years of experience in UX research or qualitative research.
• Healthcare or healthcare-related experience is highly desirable.
• Strong interviewing, observation, and synthesis skills.
• Ability to identify patterns from complex qualitative data.
• Experience collaborating with clinical or care teams is a plus.
• Comfortable working independently in a fast-paced environment.

Why Join Nadia Care?

This is an opportunity to contribute to a mission-driven organization improving maternal healthcare through research, technology, and compassionate support.

You'll work with an early-stage team where your insights will directly influence product direction while helping create better experiences for families during pregnancy and postpartum.

Benefits

Full-time employees may be eligible for a comprehensive benefits package, including:

• Flexible paid time off.
• Medical, dental, and vision insurance.
• Life and disability coverage.
• 401(k) retirement plan.
• Stock options.
• Paid holidays.

Hiring Process

Candidates typically complete:

1. Recruiter interview
2. Hiring Manager interview
3. Leadership interview

The hiring process may be adjusted when necessary, with communication provided throughout each stage.

Additional Information

This opportunity is available to candidates located within the contiguous United States. Certain states and territories are excluded due to operational requirements.

Nadia Care is an equal opportunity employer committed to building an inclusive workplace where all qualified applicants are encouraged to apply.

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