Junior UX Prototype Specialist

Sedgwick is looking for a Junior UX Prototype Specialist to create realistic, interactive product demonstrations that help sales teams explain complex software experiences.

This role focuses on transforming existing digital platforms into high-fidelity, clickable prototypes, guided product tours and interactive presentations that closely resemble real applications.

You'll use tools such as Axure RP, Supademo and Ceros to build functional experiences without traditional application development, working alongside product managers, UX designers, creative teams and sales professionals.

Although the position carries a junior title, Sedgwick requires approximately four years of relevant industry experience, including at least one year working with Axure RP or an equivalent combination of education and experience.

About Sedgwick

Sedgwick is a global provider of claims management, risk management and business solutions, supporting individuals and organizations dealing with unexpected events.

With approximately 33,000 colleagues worldwide, the company operates across complex service environments where clear digital experiences and effective communication are essential.

Sedgwick has received workplace recognition from organizations including Newsweek, Great Place to Work and Fortune.

In this position, you'll help internal teams communicate the capabilities of Sedgwick's digital products through interactive demonstrations rather than static presentations.

What you'll be working on

Your primary responsibility will be creating realistic software prototypes and interactive demonstrations that help prospective customers understand how Sedgwick's products work.

You'll translate existing application workflows into functional, code-free experiences that can be used during sales conversations, training sessions and product walkthroughs.

Your responsibilities will include:

• Building high-fidelity prototypes that reproduce real product interactions.

• Creating clickable user journeys and interactive demonstrations.

• Designing guided product tours that explain software features step by step.

• Developing interactive presentations and web-based demo experiences.

• Creating reusable UI components, widgets and prototype templates.

• Preparing realistic data for demonstrations.

• Simulating complex application workflows and business scenarios.

• Designing responsive experiences for desktop, tablet and mobile.

• Gathering stakeholder feedback and refining prototype interactions.

• Maintaining and updating demo assets as products evolve.

• Documenting interaction patterns, prototype rules and setup instructions.

You'll also help prepare video content to support presentations and software demonstrations.

Advanced prototyping with Axure RP

A central part of this role involves using Axure RP to create prototypes that behave like functioning applications.

Rather than producing simple clickable mockups, you'll build interactive experiences with realistic application logic.

This includes working with:

• Dynamic panels.

• Conditional interactions.

• Variables and state management.

• Repeaters and data-driven widgets.

• Adaptive and responsive layouts.

• Multi-step forms.

• Role-based and permission-based interfaces.

• Error handling and validation states.

• Conditional user journeys.

The objective is to make demonstrations feel authentic, allowing users to explore realistic scenarios without accessing a live production environment.

Strong interaction design skills and attention to detail will be particularly important.

Interactive product tours & storytelling

Sedgwick also wants someone who can turn software functionality into clear, engaging stories.

You'll use Supademo to create guided product walkthroughs that demonstrate how users complete specific tasks.

These experiences should help sales teams explain complex features in a way that is easy for prospective customers to understand.

You'll also work with Ceros or similar no-code platforms to create interactive presentations and web-based experiences.

The role combines UX prototyping with product storytelling, requiring an understanding of both how interfaces work and how to communicate their value.

Designing realistic data-driven experiences

Many of Sedgwick's digital products involve complex workflows, multiple user roles and structured information.

You'll prepare and organize demonstration data to create believable product scenarios.

This may include simulating:

• Forms with multiple steps and validation rules.

• Different interface states.

• Conditional navigation.

• User permissions and role-specific content.

• Error messages and recovery flows.

• Dynamic content and data-driven interactions.

You'll need to understand how these interactions connect to the broader user experience and ensure that the prototypes accurately reflect the intended business logic.

Responsive design & accessibility

Your prototypes will need to work across different screen sizes and devices.

You'll design adaptive layouts that maintain usability and visual consistency on desktop, tablet and mobile.

Sedgwick also expects familiarity with accessibility standards, including WCAG 2.2.

You'll need to consider information hierarchy, interaction clarity and accessibility when building and refining demonstration experiences.

Cross-functional collaboration

You'll work closely with teams across product, UX, creative and sales.

This includes collaborating with:

• Product managers to understand functionality and requirements.

• Sales and presales teams to define demonstration objectives.

• UX designers to maintain interaction and visual consistency.

• Creative teams to develop engaging presentations.

• Internal stakeholders to validate prototype accuracy.

You'll be expected to communicate your design decisions clearly, explain complex interactions and incorporate feedback efficiently.

Strong organizational skills will also be important when managing multiple demonstrations and updating assets as products change.

What they're looking for

Sedgwick is seeking someone with practical UX and interaction design experience, particularly in creating realistic software prototypes.

The main requirements include:

• 4 years of relevant industry experience, or an equivalent combination of education and experience.

• At least 1 year of experience with Axure RP, including advanced interaction features.

• Strong understanding of UX and interaction design principles.

• Experience creating and testing interactive prototypes.

• Ability to document interaction guidelines and reusable patterns.

• Experience building interactive presentations with Ceros or similar no-code tools.

• Experience creating guided software tours using Supademo.

• Ability to simulate complex, data-driven user journeys.

• Understanding of responsive and adaptive design.

• Familiarity with accessibility standards.

• Strong communication and presentation skills.

• Ability to collaborate with product managers and non-design stakeholders.

• Good time management and organizational skills.

A bachelor's degree from an accredited institution is preferred but not listed as an absolute requirement.

Design & technical tools

Sedgwick is particularly interested in candidates familiar with the following tools and technologies.

Prototyping and interaction design

• Axure RP.

• Figma.

• Adobe Creative Suite.

Interactive demonstrations

• Supademo.

• Ceros.

• Similar no-code presentation and interactive content tools.

Video editing

• Adobe Premiere Pro.

• Final Cut Pro.

Technical knowledge

• HTML fundamentals.

• Frontend development practices.

• Responsive interface behavior.

• WCAG 2.2 accessibility guidelines.

You'll also need to be comfortable using Windows and Mac environments and Microsoft Office applications.

Prototype maintenance & documentation

Beyond creating new demonstrations, you'll help maintain a consistent and organized collection of reusable prototype assets.

This involves managing shared design libraries, components, templates and interaction patterns.

You'll regularly update demonstrations to reflect changes in product functionality, terminology, branding and interface design.

Clear documentation will be essential so that other team members can understand how prototypes work and reuse existing assets efficiently.

Strengthen your UX prototyping skills

Sedgwick is looking for someone who can go beyond static interface design and create interactive experiences that demonstrate real product behavior.

For designers interested in improving their interaction design, user flows and prototyping skills, structured UX training can provide a useful foundation.

Designlab's UX Academy covers UX design fundamentals and hands-on product design projects, making it an option for designers who want to develop their broader UX skill set.

However, this position specifically requires advanced Axure RP experience, so candidates should also pursue dedicated training in Axure's dynamic panels, conditional logic and data-driven prototyping features.

Explore UX Academy

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Work environment & flexibility

This position is advertised as remote within the United States.

Sedgwick emphasizes career development, work-life balance and a supportive workplace culture.

The job description also notes that some travel may be required.

Reasonable accommodations may be available where appropriate.

Specific compensation and benefits for this position have not been disclosed in the supplied listing.