Product Designer

Outreach is looking for a highly experienced Product Designer to shape sophisticated AI-powered experiences for its sales execution platform.

You'll work within the Guide Conversational Intelligence product area, tackling complex workflows where conversational AI, automation and human decision-making come together. This is a senior design opportunity with significant ownership over product direction, interaction models and the evolution of AI-native experiences.

What You'll Be Designing

You'll help define how sales teams interact with Outreach's AI-powered products, taking complex workflows and turning them into clear, intuitive experiences.

Your work will include:

• Designing end-to-end experiences for Outreach's Conversational Intelligence product.
• Exploring new interaction models for AI-powered features and workflows.
• Turning complex system architecture into understandable user journeys.
• Developing concepts, user flows, prototypes and polished interfaces.
• Helping shape product vision and roadmap alongside Product Management.
• Conducting customer interviews and using qualitative and quantitative insights to inform decisions.
• Running usability studies and iterating based on findings.
• Collaborating closely with Product, Engineering and Marketing.
• Contributing to and extending Outreach's design system.
• Exploring AI-enabled tools and processes that can improve how the design team works.

Designing for AI-Native Products

AI isn't simply an additional feature in this role.

Outreach is looking for a designer comfortable exploring emerging interaction patterns across areas such as:

• Conversational AI assistants.
• Agentic automation workflows.
• Human-in-the-loop experiences.
• Prompt creation and interaction patterns.
• AI observability and transparency.
• New AI-powered productivity workflows.

You should also be comfortable experimenting with AI tools to accelerate design and prototyping, while exploring multiple potential solutions quickly.

What Outreach Is Looking For

This is a highly experienced position. Outreach is looking for someone with 10+ years in Product Design, UX or Interaction Design, ideally including at least one year operating at Staff or Lead level.

A strong candidate will bring:

• A portfolio showing sophisticated product and interaction design work.
• Experience shaping product vision rather than simply executing predefined requirements.
• Strong experience designing complex software workflows.
• An understanding of emerging UX patterns for AI-powered products.
• Experience taking major features or zero-to-one products from ambiguity toward a finished experience.
• Strong visual and interaction design craft.
• Rapid prototyping skills, including experimentation with AI design tools.
• Experience conducting or contributing to user research.
• Strong systems thinking and design-system experience.
• Confidence presenting design strategy and rationale to senior stakeholders.
• The ability to operate independently while collaborating across Product and Engineering.

Experience designing AI-powered workflow or productivity software would be particularly valuable.

What to Include With Your Application

Candidates should provide:

• An online portfolio, including a password where required.
• CV and/or LinkedIn profile.
• A short explanation of why Outreach and the opportunity are a good fit.

Compensation

The stated annual OTE range is:

$150,000–$200,000

Depending on the individual offer, compensation may also include incentives, bonuses, restricted stock units and additional benefits.

Benefits

Outreach highlights benefits including:

• Flexible time off.
• 401(k).
• Medical, dental and vision coverage.
• Parental leave support.
• Fertility and assisted reproductive services benefits.
• Employee referral bonuses.
• Employee communities and inclusion programs.
• Office events, food and refreshments where applicable.

AI Product Design is becoming a senior-level skill

This role doesn't just mention AI — Outreach is looking for designers who can think through conversational interfaces, agentic workflows, human-in-the-loop experiences and new AI interaction patterns.

Designlab's AI Product Design Certification is built for experienced UX and Product Designers who want practical experience designing AI-powered products and incorporating AI into their design and prototyping workflows.

Explore the AI Product Design Certification Affiliate link