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CareMessage empowers healthcare organizations to connect with and support vulnerable patients across the U.S. We are a product-led SaaS company focused on creating tools that improve patient engagement and outcomes.
The Role
We’re seeking a Product Designer to craft innovative, user-centered solutions for our application. You’ll work closely with Product, Engineering, Sales, and Customer Success teams to design experiences that delight our users and help them achieve their goals.
Responsibilities
- Own the design process from ideation through delivery for core product areas
- Create process flows, wireframes, mockups, and prototypes
- Lead and run usability studies to validate design decisions
- Collaborate with engineers and product managers to ensure seamless interactions
- Maintain and evolve the Design System for consistency and efficiency
- Ensure CareMessage branding is applied consistently across digital experiences
- Collect user feedback and contribute insights to product strategy
- Track and report on key UX KPIs
You Are
- A self-starter who is curious, empathetic, and collaborative
- Experienced with B2B SaaS product design (3+ years)
- Skilled in Figma or similar modern design tools
- Comfortable working directly with customers and cross-functional teams
- Able to balance user needs, business goals, and technical constraints
- Passionate about improving healthcare experiences for patients
What to Expect
1 month: Learn the product, users, and tools.
3 months: Design solutions for urgent customer needs, collaborate with internal teams, and track UX KPIs.
6 months: Own design execution for core product areas, contribute to strategy, and inform roadmap decisions.
Location: Remote (U.S.)
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