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A fast-growing product company is looking for a Senior Content Designer to lead the content vision across core areas of its platform. In this role, you'll define high-level strategy, collaborate across teams, and influence how content shapes the product experience at scale—with a special focus on innovation in AI and automation.
This is more than writing UX copy. You'll partner with Product, Engineering, Research, and Marketing to deliver clear, effective language that supports user needs and business growth. If you’re excited about leading initiatives, scaling systems, and mentoring teams, this could be your next move.
What You’ll Do
Define Content Strategy Across the Product
- Lead the creation of a content vision that connects directly to product growth and user experience.
- Shape how AI and automation influence content experiences across the product.
- Translate business goals into clear content strategies and messaging systems.
Collaborate Across Teams
- Work closely with senior partners in Product, Engineering, and Research to drive content priorities.
- Align language and interaction models across complex systems, especially where AI or automation plays a role.
- Guide teams through the content implications of design and technical decisions.
Champion the User Experience
- Build strong user understanding into every part of the product journey.
- Develop clear principles, guidelines, and standards for product content.
- Help teams balance business outcomes with user clarity, trust, and accessibility.
Level Up the Content Practice
- Contribute to and evolve an enterprise-level content design system.
- Set high standards for UX writing, tone of voice, and consistency.
- Coach and mentor other designers and content professionals.
Drive Efficiency Through Innovation
- Lead process improvements that streamline the content lifecycle.
- Identify where AI and automation can scale content creation and quality.
- Support a product-led approach to help users self-serve and succeed.
Explore What’s Next
- Stay ahead of industry trends in UX, AI, and content design.
- Partner with Research to explore user behavior and validate new ideas.
- Develop early-stage concepts that push the boundaries of what content can do in digital experiences.
What They're Looking For
- 5–9+ years of experience in content design, UX writing, or content strategy (2+ years leading teams or projects).
- A strong portfolio that shows how your work influenced user experience and product growth.
- Deep knowledge of UX principles, content systems, and writing for complex platforms.
- Excellent communication skills and experience working with senior stakeholders.
- Hands-on experience with content management, scalable systems, and content-related tools.
- Familiarity with AI, automation, or product-led growth strategies.
Bonus Points For
- Experience working on fintech, legaltech, or SaaS platforms.
- Leading initiatives involving content explainability, ethics, or accessibility.
- Background in shaping content systems at scale, especially within design systems.
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