Shopify Specialist

OpenTrain AI is looking for an experienced Shopify Specialist to bring real-world e-commerce expertise into the development of next-generation AI systems.

This isn't a traditional Shopify development role. Instead, you'll use your knowledge of Shopify operations, data structures and e-commerce analytics to review AI training tasks and make sure they accurately reflect how merchants, operators and analysts actually work with the platform.

No previous AI experience is required.

What you'll be working on

You'll act as a subject-matter expert on a customer project focused on Shopify and e-commerce workflows.

Your responsibilities will include:

• Reviewing proposed Shopify and e-commerce tasks for accuracy and realism.
• Identifying workflows that don't reflect how Shopify works in practice.
• Evaluating scenarios involving orders, products, customers and reporting data.
• Providing detailed written and verbal feedback on analytical tasks.
• Identifying missing edge cases, incorrect assumptions and unrealistic scenarios.
• Reviewing terminology, definitions and metrics for consistency with Shopify and e-commerce standards.
• Recommending improvements to task structures and analytical workflows.
• Suggesting additional scenarios based on real merchant, operator and analyst experiences.
• Helping ensure the training data used by AI systems reflects genuine e-commerce practices.

What they're looking for

This opportunity is aimed at experienced Shopify professionals rather than general e-commerce practitioners.

You should have:

• 5+ years of hands-on Shopify experience across operations, development, analytics or related work.
• Deep understanding of Shopify's data model, including orders, products, customers and reporting.
• Strong knowledge of e-commerce analytics.
• Experience working with metrics such as conversion, retention, cohorts and revenue.
• The ability to identify problems in analytical workflows and recommend practical improvements.
• Excellent written and verbal communication skills.
• Experience providing clear, actionable professional feedback.

Experience that would stand out

Additional experience with the following could strengthen your application:

• Working across multiple Shopify stores.
• Shopify consulting or agency experience.
• Shopify Plus.
• Advanced reporting.
• SQL.
• Business intelligence platforms such as Looker.

Using Shopify expertise to train AI

The interesting part of this role is that your existing domain knowledge is the AI skill.

Rather than requiring candidates to already understand machine learning or AI training, OpenTrain wants experienced Shopify professionals who can identify whether AI training scenarios actually make sense.

Your feedback will help models learn how real-world e-commerce operations, analytics and Shopify workflows function.

Hiring process

Candidates can expect a three-stage process:

AI interview → Recruiter/team interview → Offer and onboarding