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Lead the future of UX for a global e-commerce platform
iHerb is looking for an experienced Sr. Designer II – Discovery to drive the strategic direction of user experience across one of the world's largest health and wellness e-commerce platforms.
In this role, you'll go beyond designing individual features. You'll define long-term UX strategy, shape scalable design systems, influence product roadmaps, and help create shopping experiences used by millions of customers across more than 180 countries.
If you enjoy solving complex design challenges while mentoring other designers and influencing product decisions at an organizational level, this is an opportunity to make a lasting impact.
What you'll be leading
As a senior design leader, you'll help shape both product strategy and design excellence across multiple teams.
Your responsibilities will include:
- Leading UX strategy for complex, cross-functional initiatives.
- Driving discovery through user research, behavioral insights, and journey mapping.
- Designing scalable experiences for global e-commerce products.
- Evolving enterprise Design Systems to improve consistency and accessibility.
- Creating prototypes, service blueprints, and strategic design frameworks.
- Collaborating closely with Product, Engineering, Data Science, and executive stakeholders.
- Mentoring senior designers and helping grow the organization's design culture.
- Promoting innovative UX practices across teams and products.
What you'll bring
You'll be a strong fit if you have:
- 10+ years of Product Design or UX Design experience.
- An outstanding portfolio demonstrating strategic product thinking and measurable business impact.
- Deep expertise in interaction design, visual design, and user-centered design methodologies.
- Experience leading enterprise Design Systems at scale.
- Strong background in qualitative research, usability testing, and UX strategy.
- Experience designing global or multi-market digital products.
- Excellent communication skills with the ability to influence executive stakeholders.
- Understanding of front-end development and cross-functional collaboration.
- Strong knowledge of accessibility and inclusive design principles.
Why iHerb?
For more than 25 years, iHerb has helped millions of people access trusted health and wellness products worldwide. Today, the platform serves customers in over 180 countries, offering more than 50,000 products from 1,800+ brands.
Joining the Discovery team means working on large-scale digital experiences where design directly influences customer satisfaction, business growth, and the future of global e-commerce.
Benefits
- Fully remote role within the United States.
- Competitive salary plus annual bonus opportunities.
- Restricted Stock Units (RSUs).
- Medical, dental, vision, and life insurance.
- 401(k) retirement plan.
- Paid holidays, vacation, and sick leave.
- Career development opportunities within a global product organization.
Salary
$158,000 – $170,000 USD per year
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