UI/UX Researcher

Intelerad is a healthcare technology company developing medical imaging and analytics solutions that help healthcare professionals improve efficiency and patient outcomes.

Its technology supports nearly 2,000 healthcare organizations worldwide, providing clinicians with access to imaging information and tools that support critical medical decisions.

Intelerad is looking for a UI/UX Researcher to help create intuitive, accessible, and effective experiences across its medical imaging products.

About the Role

As a UI/UX Researcher, you'll lead research initiatives across one or more product areas, working closely with Product Managers, developers, and healthcare professionals.

You'll investigate complex clinical workflows, identify user needs, and translate research findings into actionable recommendations that influence product strategy and design decisions.

This role offers significant autonomy and the opportunity to improve digital tools used by clinicians and healthcare organizations.

Key Responsibilities

• Plan and conduct qualitative and quantitative UX research throughout the product lifecycle.
• Lead user interviews, usability studies, and product evaluations with clinicians and other end users.
• Identify user needs, workflow challenges, and opportunities to improve product experiences.
• Create personas, journey maps, and research reports that inform product decisions.
• Translate research findings into actionable UX and product recommendations.
• Maintain and improve the team's research repository.
• Present findings to designers, engineers, Product Managers, and senior stakeholders.
• Facilitate research discussions and design critiques.
• Mentor less experienced researchers and share UX research best practices.

Requirements

• 4+ years of professional UX research experience.
• Portfolio demonstrating end-to-end research projects, methodologies, findings, and product impact.
• Strong knowledge of qualitative and quantitative UX research methods.
• Experience with research tools such as Dovetail, UserZoom, Optimal Workshop, or similar platforms.
• Familiarity with Figma, wireframing, and prototyping.
• Ability to synthesize complex research findings into clear, actionable insights.
• Understanding of Human-Computer Interaction (HCI) principles and UX best practices.
• Excellent communication, presentation, and stakeholder management skills.
• Strong written and spoken English.

Preferred Qualifications

• Degree in HCI, UX Design, Interaction Design, Psychology, Human Factors, or a related field.
• Experience in healthcare technology or complex enterprise software.
• Familiarity with accessibility standards, including WCAG.
• Experience with survey design and basic statistical analysis.
• Knowledge of HTML, CSS, or other prototyping technologies.
• Experience working in Agile teams.
• Previous experience mentoring other researchers.

Salary & Benefits

• Base salary: $64,500–$86,000 annually.
• Potential additional bonus or other compensation.
• Medical, financial, retirement, and paid leave benefits, subject to the applicable package.
• Fully remote work within the United States.
• No travel required.