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Rula is reimagining mental healthcare. We believe mental health deserves the same focus and care as physical health, and our mission is to provide accessible, evidence-based, and compassionate support to every individual. By combining clinical expertise with AI-enabled technology, we aim to make therapy more connected, personalized, and stigma-free.
The Role
We’re hiring a User Experience Researcher to lead mixed-methods research across the patient and provider journey. This role is central to shaping how AI responsibly enhances therapy—strengthening human connection while expanding access and improving outcomes. You’ll work closely with product, design, engineering, and data teams, turning insights into strategy that drives innovation.
What You’ll Do
- Lead generative and evaluative research to inform design and roadmap decisions.
- Investigate how patients and providers engage with care before, during, and after sessions.
- Explore opportunities for AI-driven experiences that increase access, trust, and engagement.
- Translate complex research into clear, actionable insights for cross-functional partners.
- Advise leadership on strategic experience questions and opportunities.
Qualifications
Required:
- 5+ years in UX research within product organizations.
- Skilled in qualitative and quantitative methods.
- Experience researching AI/ML-powered experiences (e.g., trust, explainability, human-AI collaboration).
- Strong communicator with proven ability to influence at the executive level.
Preferred:
- Background in healthcare, wellness, or high-growth consumer tech.
- Experience with large-scale experimentation or lean innovation.
- Published thought leadership or talks in AI/UX research.
- Knowledge of speech, multimodal, or conversational interfaces.
Compensation & Benefits
- Remote (U.S. only) with flexible hours.
- Transparent and competitive salary.
- Comprehensive health coverage: medical, dental, vision, life, disability, FSA/HSA.
- 401(k) plan.
- Generous PTO, including two annual company-wide shutdown weeks.
- Paid parental leave (birthing, non-birthing, adoption, fostering).
- Employee Assistance Program (EAP).
- Home office stipend for new hires + quarterly team stipend.
- Ongoing wellness events, lunch & learns, and employee resource groups.
Why Join Us
At Rula, we know mental health care must be inclusive, equitable, and compassionate. We’re building a culture where employees feel safe, valued, and supported—because that’s how we’ll make mental healthcare work for everyone.
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