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VERB is a digital marketing and technology agency serving global travel, tourism, and hospitality clients. Our team thrives on challenging projects, creative collaboration, and exceeding expectations. With flexible work arrangements and employee travel perks, we combine professional growth with fun and exploration.
Role Overview
We are seeking a UX Designer to join our client-focused team. You will turn research and insights into intuitive, user-centered experiences while supporting client business goals. This role requires collaboration with designers, developers, writers, and producers to deliver high-quality digital products.
Key Responsibilities
- Collaborate across teams to understand project requirements and define the best possible user experiences.
- Translate business goals into wireframes, prototypes, site maps, and user flows.
- Use analytics, user research, competitor insights, and best practices to inform design decisions.
- Create UX documentation and present findings and recommendations to stakeholders.
- Build and iterate high-quality wireframes and digital prototypes using stakeholder feedback.
- Conduct audits to evaluate UX performance and suggest improvements.
- Maintain and optimize information architectures for client projects.
- Apply knowledge of industry trends, e-commerce, and tourism best practices to enhance client solutions.
Required Skills & Experience
- 2–3 years of experience in UX design, experience architecture, or similar roles.
- Post-secondary education in Graphic Design, UX Design, HCI, or equivalent experience.
- Proficiency with Figma and Adobe Creative Suite.
- Knowledge of web accessibility principles, W3C guidelines, and responsive design.
- Ability to present complex findings clearly to stakeholders.
- Strong analytical, problem-solving, and communication skills.
- Detail-oriented, organized, and able to work in a fast-paced environment.
- Collaborative, flexible, and motivated.
Preferred / Nice-to-Have:
- Experience with Google Analytics, PageSense, Clarity, or similar tools.
- Working knowledge of HTML/CSS and responsive design.
- UI design skills.
Benefits & Perks
- Vacation from day one plus an extra holiday week.
- Annual travel credit for personal travel.
- Flexible and remote work arrangements.
- Group Health Insurance with 80% premium coverage and a health spending account.
- Company RRSP matching.
- Parental leave top-ups.
- Transit and fitness discounts, recreational sports teams.
- Learning and development opportunities.
- Internal recognition programs and free office snacks/drinks.
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