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About PMI
PMI is a global nonprofit professional organization for project management. This role sits on the Web & eCommerce team, focused on optimizing PMI.org to better serve project professionals worldwide.
Role Overview
You’ll improve the PMI.org experience through UX research, data analysis, design systems, and A/B testing. You’ll collaborate across marketing, content, and tech teams to optimize user flows, conversions, and content delivery across the website and connected platforms.
Responsibilities
- Analyze user behavior using qualitative and quantitative data to spot opportunities
- Design and test UX solutions that drive sales, eliminate friction, and delight users
- Conduct foundational research (interviews, surveys, desk research, etc.)
- Collaborate across marketing, content, and tech teams
- Build and evolve components for the digital design system (Figma)
- Support SEO optimization and monitor engagement with Adobe Analytics, Qualtrics, LogRocket
- Create responsive, accessible designs aligned with branding
- Participate in workshops and learning initiatives
- Understand and support development workflows (especially Sitecore, headless CMS, structured content)
Requirements
- Bachelor’s degree or equivalent experience
- Strong product design portfolio (strategy + craft)
- Expertise in Figma and prototyping
- Experience with user research, usability testing, and analytics
- Knowledge of SEO tools and practices
- Familiarity with accessibility, responsive design, and front-end basics (HTML/CSS/JS)
- Understanding of headless CMS, structured content, and Sitecore
- Great communication, collaboration, and iteration skills
What PMI Offers
- Competitive compensation and location-based benefits
- Skill development and professional growth
- Access to a global professional network
- Flexible work options
- Bonus opportunities
- Inclusive and collaborative work culture
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